We’re dedicated to getting your order to you on time! Check out our delivery times for more details. Once your order is shipped, you’ll receive a tracking number so you can monitor its progress in real-time.
While we always aim for fast and reliable delivery, a few things( like bad weather, holidays or incomplete addresses) can sometimes slow things down. But don’t worry—we stay in close contact with our carriers to keep things moving and make sure your order arrives safely.
If your order isn’t delivered within the estimated time frame, don’t worry! We’ll reach out to the carrier and work on a solution for you. It might take a few extra days, but we're here to make sure you get what you need.
Once your payment is confirmed, we guarantee a preparation and shipping time of 24 to 48 business hours (excluding weekends and public holidays).
Once your order is handed over to the carrier, the delivery time depends on your location:
● From Spain to the European Union:
GLS – Delivery within 2 to 5 business days.
€6.95 shipping fee for orders under €50
Free shipping for orders over €50
*Delivery guaranteed
● From Spain to other European countries:
Post – Delivery in 2–6 weeks
€3.50 shipping fee for orders under €50
Free shipping for orders over €50
*Delivery not guaranteed
● From Spain to territories outside the continent that belong to European countries:
- Enjoy FREE Shipping by Post
- Deliveries are expected between 6 to 8 weeks
*Delivery not guaranteed
Please note: We do not currently ship to Turkey.
Just a heads-up: for delivery times to be met, it's important that your shipping address is complete and correct, and that your delivery site is easy to access.
If your order hasn’t arrived within the estimated delivery timeframe, just reach out to us with your Order ID, and our friendly team will assist you with a reshipment!